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SALE! ALL WINES OF PHILIP LARDOT 15% OFF!

FAQ

More questions? Get in touch

Payment:

You can pay with IDEAL or Paypal. Once we have received payment, we will ship your order as soon as possible.

Shipping:

Vinologix is a specialist in shipping wines all over the world. With their boxes, the wines can be safely shipped with carrier DPD. Cost per box:

1-3 bottles 10 euros
4 + bottles 7.50 euros 
Above 200 euros free shipping.

The shipping time is between 2 and 5 days. After we have dispatched your order, you will receive a notification from DPD with the tracking link and a 1 hour time slot on the delivery day

For rates outside the Netherlands, please contact us. 

PLEASE NOTE: There is a mandatory age check for sending alcohol from 1 July. So keep your ID at hand when you see that the driver is almost there, then the delivery process will run quickly and smoothly. 

Pick up:
We do not have a physical store in Amsterdam. Unfortunately, your order cannot be picked up. Our wines are also not in stock at Otto Volante. For larger orders you can of course contact us to arrange something.

Feedback:

Ordered the wrong bottle? You can return the wines unopened within 14 days. Contact us for more information. Please use the same packaging when returning.

Horeca/industry: 

We deliver to many restaurants and wine bars throughout the Netherlands. We are happy to visit you if you are also interested in natural wine in your bar or restaurant. Contact us to create a horeca account, then you can easily view our B2B prices online. 

For questions you can contact us:

E-mail address: info@winestories.nl

Whatsapp Odile: (+31) 622746667

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